Services and Customized Solutions
We provide our client with cutting edge support which includes the following:
Managed Network and Device Monitoring
Secured Workstations
Email Protection
Intrusion Prevention & Protection
Data Backup Training & Support
Data Encryption & Digital Signatures
Wireless Information Security
Virus & Password Protection
Desktop & User Support
Software Auto-Update Setup & Support
Help Desk Assistance
Home & Business Network Installations
Wired Network Installation
Network Design & Installation
Network Monitoring
Backup & Disaster Recovery
Local & Cloud Backup
Managed IT Services
24 x 7 System Monitoring
Network Setup & Maintenance
- VPNs
Computer Systems Support & Experience
Endpoints
Windows NT, 2000, XP, Vista, 7, 8, 10, 11 , MacOS, iOS, iPadOS, Android, ChromeBook, lnTune MDM
Servers
Windows NT, Windows Server 2000, Windows Server 2003, Windows Server 2008 R2, Windows Server 2016, Windows Server 2019, Azure Active Directory
Virtual Machines
VMWare, Hyper-V, Windows 365 Cloud PC
Network and Firewall
Cisco PIX, Cisco ASA, Meraki (MX, MS, and MR), Metro LAN, SD-WAN, VPN, Google Mesh networks, Eero Mesh Networks
Email
POP/SMTP, Hosted Exchange, Office 365, Global Relay Archiver
File Storage and Backup
Rogers Backup, Stage2Data, Carbonite, OneDrive, SharePoint, GoodSync, Sync.com, QNAP, Drobo NAS, Synology NAS, Veeam Partner, DATTO SAAS Backup
Antivirus
Microsoft Defender Anti-Threat Protection, ESET PROTECT Cloud
Phone System
PBX, Cisco IP Phone, RingCentral, Microsoft Teams Phone, GoToConnect
Compliance
IT policy, business continuity, IT-compliance cybersecurity, vendor due diligence
Video Conferencing
Microsoft Teams, Webex, Zoom, Cisco SX20, RingCentral, GoToConnect
Purchasing
Technology purchasing, vendor management, contract negotiation, and renewals
Training
Internet security, various software, and general computer use
Software Support
Productivity apps, mobile apps, custom software, SAS applications
Identity and Authentication
Active Directory, Azure AD Sync, Azure Active Directory, MFA, LastPass
Remote Access and Management
LogMeln, GoToMyPC, GoToAssist, Microsoft Remote Desktop
Work-From-Home
Pandemic preparedness, business continuity, OneDrive, VPN
User Support
On-call technical support
Website
Maintain business WordPress site
IoT
IoT support for Apple HomeKit, Alexa, Google Home
Server Maintenance
On-Premise Servers
Windows Server 2000, 2003, 2008 R2, 2016, 2019, 2022
Windows SQL Servers
Cloud Server
Microsoft 365
Azure Active Directory
Microsoft Office 365
Access Controls
Data Protection
Data Loss Prevention
Cyber-Security Service & Training
Training on Best Practices
Annual or Ongoing CyberSecurity Training for Staff
Threat Protection & Management
Password Management
Internet ID Check for compromised accounts – https://haveibeenpwned.com/
Data Privacy
Physical Technology Security
Security Cameras
Guarding Vision – Businesses
Google Nest – Home / Small Office
Ring – Home / Small Office
Sensors
Geo-Fencing
Compliance Awareness
HIPPA Compliance
PEIPEDA
CCPA & CPRA
GDPR
RMM, Device Setup & Maintenance Experience
Datto RMM (Kaseya)
NinjaRMM
ConnectWise RMM
LogMeIn
GoToAssist
Cisco Meraki MDM
Ninite
ESET NOD32 Antivirus
MDM - Mobile Device Management
Cisco Meraki MDM
Microsoft Intune
Backups - Onsite & Offsite
3-2-1 Backup Strategy
Veeam Backup
Carbonite
Microsoft One Drive
Microsoft SharePoint
DATTO SAAS Backup
EaseUS Backup Technician
iOT - Internet of Things
Cameras, light bulbs, switches,
Smart Home Products
Sensors
Communication Services
Phone Systems
VOIP
RingCentral
GoToConnect
Service Provider Relationships
Subscriptions
ISP
Telephone Subscriptions
Website Support
WordPress
Hosting
DNS Providers
Integration with Microsoft office 365
DNS lookup
Applications
Microsoft Office 365
Bloomberg
Sage Simply Accounting / Server & Client
Apple iCloud
Google Drive & Other Applications
iOS
Mac OS
Windows OS
Application updates
